Bad_Ad84

Is a BIOS selector really even that useful? I have an unknown modchip and yet to notice problems.

 

Yes you would have preferred to fit a toggle, but you eventually agreed to do the slider, hence the purchase of switches and my shipping of the Dreamcast. I doubt the entire £4 cost was attributed to me as I suspect you will pass on the cost of the other switches to customers with a dislike for toggles somewhere down the line.

AFAIK you were saying how busy you were but I don't recall you stating you were lacking bolts at the time or maybe I missed it, but I am not so vindictive as to go through the logs to argue the toss over it. I really didn't want the switch mounted internally though and it truly saddened me to agree to it but I figured it was the best way for everyone to win - I'd get the switch in a funcitonal state and you'd get to crack on with the other stuff.

As I recall the extra work was due to the previous work being untidy. Tidy or not doesn't bother me as long as it works and the mess is out of sight and out of mind - the mess bothered you more than it bothered me, but don't get me wrong any extra effort is appreciated.

Don't get me wrong your labour is slave labour cheap but as for harsh, you have to take the bad with the good mate and if you are equally harsh with me I'll do the same. Re read my post. I'm not warning people to stay away from you at all. It is a largely positive feedback with some grievances, but the grievances also deserve to be heard for your own personal and professional development.

I also don't have 9 extra switches. There is the one fitted to the Dreamcast but no others. I can't see any in the shipping box either unless it got caught up up the wrapping somewhere and fell out but I don't want or need 9 extra switches nor did I ask for spares either.

If you're a tard and flash the wrong BIOS 10 minutes after getting a modded Dreamcast it is essential as you'd need to switch back to the original BIOS to load Dreamshell, then switch back to the nerfed BIOS to reflash it with something more useful.

 

Clearly I know not to do favours in future, typically the one "complaint" I get is one I did for free (well, £1).

And no, I do not fit sliding switches - so I will not be recovering costs. But even if I did - even at £5 profit it was still certainly a favour.

No, the extra work was fixing the flash (by removing it, reflashing and refitting - which WASNT quoted for) because you had screwed it up. The original quote was for fitting a switch - a 5 minute job. The previous work being untidy made fault finding much more difficult, so that was also sorted out (as I thought this was originally why it wasnt booting correctly). After tidying up the work - it still didnt work and narrowed it down to the flash.

I went above and beyond to fix it, didnt charge extra and this is the thanks I get - hence thinking its extremely harsh.

 

Oh, explains it then. I haven't found need for BIOS flashing. Playing imports without swap on the stock American BIOS works fine so far.

As for Bad_Ad84 he's still working on my SG1000 adapter prototype. I'll save opinions until finished.

 

I am actually in middle of that now.

 

Complaint? Which part of a positive feedback with issues are you struggling to understand?

Look at it from my perspective.


I asked for work to be done.

You agreed but initially wanted to fit a toggle switch.

As toggle switches are evil and sliders give for a neater look I made it clear the external switch had to be a slider.

You were uneasy about modding a case, but a little roughness didn't bother me because your handiwork can't be worse than mine haha!

After coaxing for the external slider switch you agreed to do it, ordered the parts and I shipped my DC.

I attempt to change the job spec by asking for price of internal VGA, no reply.

I attempt to change the job spec by asking for a read/write switch. Told no point. I didn't ask if there was a point to it, I asked you to do it. If there were an extra 9 switches (which today is the first I heard about them) then it wouldn't have been much of a stretch to use one of them and bill me for the additional parts and labour.

You sound rushed and attempt to change job spec from external to internal switch. I agree, begrudgingly

Main thing is the switch works, but access plays a big part. I really didn't want to have to open my DC every time I had to flip the switch - if it was going to be an internal switch from the start, I could have easily picked up an iron and just done the job myself. I can mount it externally too, but I'm a clumsy tard without the correct tools and it would look like shit

Interrim stuff happens such as you volunteering to tidy it up. No mention of cost, or even need to do so.

You ask if the stock battery is OK. I knew where this was heading so I say change it for a user serviceable battery holder even if the stock battery is ticking along just fine.

I ask for a battery for the holder and you bill me for that too.

You ask if I still want a Dreamshell disc, I say yes if its free! (One was included, yay!)

You send me an invoice for the works. I paid the bill in full. Even for the replacement BIOS chip which I didn't even need as the original worked fine in the first place.

DC arrives apparently fixed. Power it on. It didn't work. Valid point to raise. No drama or emo diatribe required.

Granted, once I made it known you gave a hint as to what to clean, but as an end user I shouldn't have to open it up and as a tested product it should have worked off the bat. No amount of extra work, appreciation or discussion will change that fact.

I post feedback of the situation as I see it. Then you act like a dick about it and start refunding money I told you not to bother refunding as we will discuss the issue when you are out of emo mode. I have since sent it back and paid the additional paypal fees.

The original request was for a switch and to make it work and you knew the backstory which should have factored into your equations. If you are going to stick to a quote then great, I do it myself too. But don't complain about all these extras hours when the possibiltiy was known in advance and to be blunt, they're not my problem. They are appreciated though.

When I was a kitchen fitter we'd fit to a quote whether the job took 3 days or 5 no matter how much we had to rework. Our £ per hour was fixed by our working speed, and as we worked away from home it meant eating on the job to leave at a reasonable hour. On many occasions we were packing up our tools close to midnight so the customer wouldn't be inconvenienced with more days off their own work or without a kitchen and so we could get on with another job.

What we didn't do was then complain about not being paid extra for the unforseen shit in the middle, as there is always something strange going on - but if there is a change to the job spec, the customer is informed of the costs before the extra work is carried out and expected to pay. What we didn't do was do the work and then bitch about not being paid for it, when we never asked for the money.

We also wouldn't bill customers for 10 switches when they only needed one or two. We'd bill them only for what they need with a markup and use the remainder on another job. Your stock management is your problem, not the customers. Imagine how it would look if I built you a house extension, we were one brick short so we get a new palette and bill you for it. When the job is done we then leave them with you. What would you do with the spare bricks? It is inconceivable. You bill them for the one brick and take the rest to the next site with you.

My money woes are my own problem, if you had stated the costs for extras I would have gladly paid them. I didn't know your prices were for parts only - I paid only what you asked. If you don't ask you don't get, it is as simple as that and if you didn't ask then you have no right to complain about not getting it.

Heck we even had customers demand we fix their shower before they pay us for the kitchen or allowing us to leave (I mean WTF, shower was nothing to do with us or the firm). We had to fit a kitchen with moving walls, dead rats whilst a family watched our every move and their kid was spitting at us. We even had one lady start to act crazy to get us out of the house as a job was completed. It turns out she didn't have the money to pay for the fitting at all. We didn't take cash up front so the job was a total loss. You really have no idea what a negative feedback or difficult customer looks like!

I dont doubt that you did and to be clear I left positive feedback and the effort is appreciated, but the overall good doesn't erase the bad points either.

a) You need to work on time management instead of being busy ALL of the time. You got a day job, a kid, partner and a life I get it, but don't take too much work on if you are going to blitz right through it and make mistakes along the way.
b) You need to work on stock management such as billing customers for what they need and use, not what they dont need or won't use.
c) You need to learn to say no to things you are unable or unwilling to do.
d) You need to bill for labour and agree it with the customer in advance of carrying out additional works, instead of not discussing it then bitching about it later.
e) You need to work on your commucation. From the posts above I can't tell if I got one switch with £4 labour or paid £4 for 10 switches with £1 labour as the emo rage information you are providing is a little contradictory.
f) You need to recognise the difference between constructive criticism, snagging, genuine complaints and negative feedback.

I think the worst part of your service is your handling of the criticism. It is very unprofessional and despite what you say, you have clearly taken the few bad points to heart. I'm not telling you this to put you down, but to drag you up to a better level or service, kicking and screaming if need be!

 

Action: Bought
Item(s): A RGB modded french N64, SNES RGB Scart cable, super game boy modded for correct timing
Feedback: Good communication and great prices, hope to buy more things in the future

 

DC worked when it left here - why would I send it back not working? Issue came up in transit (but also happened when it arrived here when it was shipped from you) - told you what I did to fix it, which solved it your end too. DC bios was required, as part of the diagnostic process was restoring it back to stock - as the dreamcast DIDNT BOOT FROM THE ORIGINAL BIOS AT ALL when the switch was fitted. But as the mod was a mess and the bios was glued to the original - it was replaced. Remember this job is already out of what I was told was actually required to do.

After fault finding and limiting it down to the flash - I removed that and reprogrammed it too, fixing the problem.

ALL additional work was done for FREE, except the price of the replacement bios chip (£2.20 - which is what I sell them for without any fitting!)

I have never flashed the wrong bios to a DC to know what it causes. I had never seen the workmanship within the console you had. How am I supposed to quote for something I have never seen and wasn't raised as being the issue? I was asked for a price to fit a switch and I gave one. It wasn't known in advance - stop talking nonsense.

I still honoured the quote, as a FAVOUR. I should have just sent the console back to you and avoided all this - which my gut actually told me to do, which I ignored.

a) What I need to do, it stop accepting jobs that dont earn me any money that are favours. This will decrease my workload a lot. No mistakes were made (other than accepting this job in the first place!). You accepted an internal switch, the GDROM needed reseating after shipping that worked fine here... I dont see the mistakes I made. Even if this all went perfectly - £5 isnt worth walking upstairs to the workshop for. Lesson learned.
b) As mentioned, you were billed for what was required to find the faults that weren't even part of the original job. But, after you complaining - I refund you anyway. But apparently thats no good either.
c) I said I didn't want to install a slider about 2342394 times and you went on and on until I agreed.
d) I made it very clear all the extra work I was doing, I also said I was doing it for nothing extra. What I didn't expect was feedback failing to mention all the extra time, work and effort I put in for you, but instead only complaining about a switch I never wanted to fit and you agreed to having internally when I said I had no way to mount it (nuts & bolts)
e) I clearly said I bought 10 switches that cost me £4. I said you were charged £5 labour. I never said you were sent 10. I also said I earned £1 profit and 9 switches - if I earned 9 switches, I don't see how you would think I was implying you were sent them. Its pretty clear. (switches I am never going to use btw - as I do not like them or like fitting them)
f) I need to recognise doing favours gets you no where in life. "No good deed goes unpunished".

And "drag me up to a better level of service"? Any rare times problems arisen with other people - I have sorted them fully. Even covering all extra shipping, even if I end up out of pocket.


You have blown this out of proportion. I stated I thought your feedback was a little harsh - not because of what you put, but because you completely failed to mention all the extra I did for you. Thats not truly representing what happened and isn't fair. Thats where my issue is and has been all along.

 

Action: Bought
Item(s): Xeno GC chip
Feedback: As ever a pleasure to deal with, wouldn't go to anybody else to fix my crap when I dick it up

 

And what part of any of that changes the fact it didn't work at first boot? Nothing, hence it is a valid point to raise and there was no need for drama or emo diatribe. It wasn't a big problem until you made it a big problem with your unprofessional attitude.

Again you are completely and utterly missing the point, unprofessionally defending a bad position, which you got in via an unprofessional manner.

I had no idea you needed to replace the BIOS chip until the bill arrived and if there is a need it is no problem with me. The problem is your communication again.

The only talk was you saying how the chips must have been glued together, but no context.

As it obviously hasn't sank in yet due to the nature of your reply, If there was a need which results in extra cost, it should be checked and agreed with the customer before hand. It is part of professional service 101.

LOL? Stop talking out of your arse mate.

I have never seen the walls behind any kitchen I fitted to quote for as the old kitchen is always in the way. The best you ever get is a rough idea about the dimensions, but no idea of the workmanship of the plaster, brick, wiring or plumbing but you often find yourself working around time consuming problems with low £/hour and you just get on with it.

None of the mystery shit is ever known in advance. You fit to the quote and deal with the curve balls as and when they cross up - it is all part of the quote, all part of the service and all part of being a professional.

The customer doesn't give a shit what hoops you have to jump through to make it work, they just want their old one out and a new one in.

Naturally there are some issues which fall outside of a quote, but honouring a quote is one of the many steps of doing a professional service.

a) I was billed. I paid the bill. I don't set the price, I just pay it. I didn't ask for any favours. If you wanted more than £5 you should have asked for it, so quit whining about it.
b) It is called being a dick about it. There was no major problem until you decided to make a mountain out of a molehill. My post would have been forgotten in the sea of other feedbacks.
c) I said I didn't want to install a slider about 2-3 times and you went on and on until I agreed - fixed.
d) Oh woe is me. The bolt story only appeared yesterday along with the 10 switch story. I was left in the dark as to the details, cost and reason. Poor communication until after the fact. Very unprofessional.
e) 10 switches. Again yesterday was the first I heard of it. You still need to work on your communication.
f) If it is a favour, say it is a favour before hand. I never asked you to fix it as a favour. I asked you to fix it as a repair man offering a repair service. All this drama you are creating over favour crap is unprofessional too.

Thats great but there are still areas for improvement. See above.

If you are to exercise your right of reply I am to exercise mine too.

Now if there was something you felt I left out it wasn't delberate, merely an oversight though to be fair I was never watching over your shoulder for the works and the communicaiton was poor so details were lacking nor do you get the right for copy approval.

As I repeatedly stated, which you choose to ignore, it is a positive feedback with issues. I stated the issues.

There is no drama or emo diatribe required.

 

You have extremely unrealistic ideas about what you say needs doing vs what actually needs doing and that I am somehow to know this.

Yes, you were told. You were the one who said remove the piggyback (which I couldnt do as they were glued together). There was a running commentary in the chatbox while I was doing all the work.

You werent told about the bolts eh?

You told all this, you are now choosing to ignore it. This is why I wont deal with you again. I am done with you now, you are saying you werent told when you clearly were.

You were told everything in advance, you agreed to everything (or said you didnt care) - now you complain.

This is why you are being unfair.


I am glad everything was done via the chatbox. Anyone can go read what was actually said themselves.

 

Did I notice the comms?

Did I reply regarding the bolts?

If the answer is no, you didn't tell me. You told everyone but me.

If the answer was yes, perhaps you were not clear enough.


If you remove the piggyback, one expects you to put it back.

If I tell you to remove a boiler so you can get access, will you then bill me for a new boiler instead of putting the old one back?


Irrespecitive of the above it was clearly a provisional discussion.


The DoA DC was a matter of fact. No drama or emo diatribe required.

I am complaining more about your poor communication and post feedback attitude.

 

The quote above says I do not have the screws, can I mount it internally. You REPLIED saying you dont care where its mounted.

Yes, you saw it, yes you replied to it.

Here is the full section, as apparently it wasnt clear enough for you above.

Remember, you need to read this bottom to top (as time stamps show) as its from the chatbox.

You said remove the piggyback and fit just the replacement. Quote above shows this. I said I couldnt as they were glued together and I would need to fit a replacement chip.


After all this, I think I am well within my right to query your feedback. I think its you who has the poor attitude and cant seem to remember what you actually said and were told. Fortunately, its all public record.

At this point, I think the facts speak for themselves and anyone who wants to look it up - can.

So, I will leave this here.

 

And again you miss the point.

At what point does the eventual change to internal switch change the fact if it was going to be internal or toggle from the start, I'd have never sent you the DC? Valid point. No drama or emo diatribe required.

You are also confirming you sounded rushed and wanted my DC out of the way rather sharpish hence changing to internal switch. I was quite content to wait as long as it takes for it to be done once and done right.

My post even says I agreed to the change, albeit begrudgingly. The quotation you have provided changes none of that.


Did I agree to fitting a replacement piggyback BIOS, or did you just go ahead and do it?

The quotation you have provided still doesn't show that, no matter how many times you repeat it and put text in bold. It helps if you follow your own suggestion and arrange them in timestamp order.

18-09, 08:41 probably easier if i forget piggyback exists, you remove piggyback and original, and sodler replacement, put linmk83 on and read/write switch and send me the bill
18-09, 08:42 well I think ape glued the chips together
18-09, 08:42 so I am having to put new chips in anyway

New piggyback chip suggestion came AFTER I spoke. If you were going to plow ahead to my suggestion anyway, surely you would have removed the original BIOS and done the read/write switch too?

TBH I don't have a problem with receiving a piggyback either, but that is beside the point I have been making.

Also note I said send me the bill for the works. I didn't ask for a favour. The price is what YOU set it at, not me so you have no right to complain about your slave labour. I gave you everything you asked for, and if I met you IRL I'd probably have given you a little bit more such as buying you a beer or something too.

Irrespective of the above it was clearly a provisional discussion.


The DoA DC was a matter of fact. No drama or emo diatribe required.

I am commenting about your poor communication and post feedback attitude, not your handiwork.

I havent fallen out with you, they are the same comments I make to friend or foe, hence the custom user title which has been up there for all to see for many years.

I told you from the start of the drama I'm not vindictive enough to care about trawling the chat logs. The fact that you are doing so in this manner only confirms to me that you're in emo mode and still insist on being a dick about it.

If you are going to quote me, it is better for your personal victory if you don't select quotes which prove everything I have said is correct.

If you insist on making a mountain out of a molehill it is your perogative, but if you also insist on doing your laundry in public, it will stay public.

 

Is that the best you could come up with? If I wanted to be a dick about it, you would know without a shadow of a doubt! It was already explained above.

It is funny that your proof doesn't actually change anything I have said, only confirms it.

Actually, everything is provisional about that.... speak as and when changes occur, instant first reaction as reply. Which part of that isnt party to a provisional discussion?

You seem to think I am a mind reader or can see the future to just KNOW things I have not been told by you. How was I to know you were in the middle of it every single time you spoke, and not speaking in relation to the project which you were working on earlier, or about to continue?

Also I told you a solution and you didn't follow it. I don't even care that you ignored the instruction as obviously I'm still grateful it is working as originally intended, but yet again, it is besides the point. It seems poor communication and misunderstandings is a recurring theme with you.

Exactly why I am commenting on your poor communication and handling of feedback. If you are unusre, you should have checked. If you were sure, you should have checked we are on the same page regardless. Professional behaviour 101.

What was I claiming exactly? I doubt you even know, which is a huge part of the problem.

 

You were told I was doing it right then.
You were told why a read/write switch would offer no protection against what you did - hence piggyback being done.
You were told a new chip was being installed.
You were asked about the mounting of the switch - you said you didnt care where it was.
You were told I had no screws for the switch for the reason I wanted to mount internally (which you claim you were never told, but log shows different).

You are delusional. Seriously.

I honestly cant justify wasting more of my time countering the same nonsense over and over again.

 

Action: Bought
Items: Custom game cartridge, SuperCIC and IGR for SNES: Hardware and installation service.
Feedback: Region free works, IGR not only works but is also majorly awesome. I have also received invaluable help and advice every step of the way. A+++

 

At what point does the eventual change to internal switch change the fact if it was going to be internal or toggle from the start, I'd have never sent you the DC? Valid point. No drama or emo diatribe required.
The DoA DC was a matter of fact. Valid point. No drama or emo diatribe required.

The subsequent drama and emo diatribe regards to slave labour and whatever you are going to cry about next are all of your own making but do not alter my original feedback.

You are welcome to return the favour with whatever feedback you feel is approapriate, but bear in mind I told you what I wanted, I told you some backstory which may help, I don't care what
mystery shit you had to deal with in the middle or how you got it done so long as it comes back to me as requested, and I paid the bill in full.

If you are getting this arsey about positive feedback, imagine the WTF you will come out with from negative feedback.

You are delusional. Seriously.

I honestly cant justify wasting more of my time countering the same nonsense over and over again.

 

Legit, at some point your positive feedback turned into a crusade against someone who helped you. Please don´t make a mountain out of a mole hill. Just my opinion, maybe all of that belongs in private messages and not to a thread like this. I don´t think this is supposed to be a discussion thread

 

Never thought I'd see a british debate live on the internet!