Computer troubles

Discussion in 'Off Topic Discussion' started by Taemos, May 11, 2005.

  1. Taemos

    Taemos Officer at Arms

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    Once again, some guy at work has had his computer gangbanged by spyware/adware. I have a hijackthis log, but I'm not sure how much good it will do. There's some wierd "[randomshit].dll missing" that pops up randomly when Windows starts. Also, his Internet Explorer keeps having his default page being set to "about:blank" - I've heard of this one, but I'm not sure how to fix it.

    Anyway, here's the log:

    Logfile of HijackThis v1.98.2
    Scan saved at 3:46:38 PM, on 5/11/2005
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\SYSTEM32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\myCIO\Agent\myAgtSvc.Exe
    C:\WINNT\system32\nvsvc32.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\myCIO\VScan\McShield.exe
    f:\auditwiz\data\scanner\Scan32.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    C:\Program Files\Gateway\Gateway Ink Monitor\GWInkMonitor.exe
    C:\WINNT\system32\NWTRAY.EXE
    C:\WINNT\system32\crqp32.exe
    C:\Program Files\Common Files\Cyco Shared\AMWFASTL.EXE
    C:\WINNT\javaxl.exe
    \Nbp411_ii\sys\APPS\office97\Office\OSA.EXE
    I:\PUBLIC\GRPWISE\CLIENT\WIN32\NOTIFY.EXE
    C:\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\ikcxa.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\ikcxa.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\ikcxa.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\ikcxa.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\ikcxa.dll/sp.html#28129
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1D59557E-78A1-4B06-61F6-4C715E36BD26} - C:\WINNT\addgi32.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway\Gateway Ink Monitor\GWInkMonitor.exe"
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [crqp32.exe] C:\WINNT\system32\crqp32.exe
    O4 - HKLM\..\RunOnce: [javaxl.exe] C:\WINNT\javaxl.exe
    O4 - Global Startup: AM-WorkFlow Fast Load.lnk = C:\Program Files\Common Files\Cyco Shared\AMWFASTL.EXE
    O4 - Global Startup: Office Startup.lnk = APPS\office97\Office\OSA.EXE
    O4 - Global Startup: Microsoft Find Fast.lnk = APPS\office97\Office\FINDFAST.EXE
    O4 - Global Startup: GroupWise Notify.lnk = PUBLIC\GRPWISE\CLIENT\WIN32\NOTIFY.EXE
    O17 - HKLM\System\CCS\Services\Tcpip\..\{D9DFE90A-256A-45BA-A259-7CBF8CAD6734}: NameServer = 205.244.200.3,205.244.112.20
    O18 - Protocol: myrm - {4D034FC3-013F-4B95-B544-44D49ABE3E76} - C:\WINNT\myCIO\Agent\myRmProt2.8.0.201.dll
     
  2. XerdoPwerko

    XerdoPwerko Galaxy Angel Fanatic Extreme - Mediocre collector.

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    Okay, from what I can see it's either CoolWebSearch or HomeSearch Assistant, which are pretty nasty cases of spyware.
    All the entries R1 -HKCU and R1- HKLM are spyware related for sure, and I'm suspicious of some others (javaxl.exe in running processes, and the URLSearchHook and BHO addgi32.dll) as well.

    I have a tool that can remove CWS, but HSA is another story.
    Have you tried running Spybot S&D or Ad Aware SE?
     
  3. Evangelion-01

    Evangelion-01 Officer at Arms

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    Oh... i hate those search bars.... CWS can remove some of them, but i think formating is the way to go, and dont let him visit more pr0n sites ;)
     
  4. cahaz

    cahaz Guardian of the Forum

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    format, re-install windows and add a parental control (and/or stop is reproduction system to create a sudent huge to play with his toy with his hands by any mean possible (this can include mass destruction) (that's more radiccal though)) to is pc. problem solved.:cool:
     
  5. Alchy

    Alchy Illustrious Member

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    Stuff highlighted needs to be removed. Then run Ad-aware, then Spybot, then whatever else you feel like, then restart and see if you're good.

    Incidentally PRONoMGR.exe is an intel program, it's ok, but it does make me think "pr0n-o-manager". Maybe I've spent too long on the internet.
     
    Last edited: May 12, 2005
  6. XerdoPwerko

    XerdoPwerko Galaxy Angel Fanatic Extreme - Mediocre collector.

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    Yeah, what Alchy said.

    I'm still suspicious about that "javaxl" file, there's like two variants of CWS or something similar that use a JavaXX name.
    I guess once you clean what Alchy said through HT, and run Spybot and Ad Aware, we'll know whether it's a legitimate process or not.
    Good luck, dude.
     
  7. Taemos

    Taemos Officer at Arms

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    I was really close to stopping the "PRONoMGR.exe", so I guess I'm glad I didn't :). Formatting isn't an option, so if this doesn't work I guess I have to tell the guy he's fucked.

    Thanks guys. I'll see if this works and give you an update.
     
  8. XerdoPwerko

    XerdoPwerko Galaxy Angel Fanatic Extreme - Mediocre collector.

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    Alrighty then.
    If it keeps working wrong, run the tests again, and we'll know what's causing the trouble so we can offer another solution.
     
  9. Taemos

    Taemos Officer at Arms

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    It seemed to have worked. The error message didn't appear after a reboot. I told the guy to give me another call if they reappeared. Thanks again.
     
  10. XerdoPwerko

    XerdoPwerko Galaxy Angel Fanatic Extreme - Mediocre collector.

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    Anytime, dude. Glad I could be of any help, alongside Alchy's wisdom, also.
     
  11. The guys above have things pretty well in hand, but I'd recommend installing and running CWShredder, which is a malicious software removal tool specifically for the CoolWebSearch family of malware.
     
  12. XerdoPwerko

    XerdoPwerko Galaxy Angel Fanatic Extreme - Mediocre collector.

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    That's the tool I was talking about earlier.

    Indeed, It's a great option.
     
  13. Taemos

    Taemos Officer at Arms

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    I've used CWShredder before, I think. It's floating around somewhere on the network. I might go back today and run it. Thanks for the suggestions :).
     
  14. Alchy

    Alchy Illustrious Member

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    TBH I don't think CWShredder is that important any more, I'm fairly confident that ad-aware/spybot etc should have figured out how to get rid of CWS hacks by now. I can't say for sure because it's been a year or so since I last saw any CWS variant.
     
  15. Divine Evolution

    Divine Evolution Peppy Member

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    InterMute

    CWShredder sees updates every month or two...
    It's no longer Merijin's project, it belongs to InterMute now and the current build 2.14 is probably due for a few additions any time now.
    ~Krelian

    P.S.: Too bad I arrived on the scene late, I'd have loved to help! It is my job and all...
     
    Last edited: May 14, 2005
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