DID NOT RECEIVE CONFIRMATION E-MAIL?

Discussion in 'Site Help and Suggestions' started by ASSEMbler, Aug 30, 2014.

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  1. ASSEMbler

    ASSEMbler Administrator Staff Member

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    Some users are not getting the confirmation e-mail.

    Check your spam folder

    Check your deleted folder

    If you still do not receive the confirmation e-mail, PM one of the moderators to be confirmed.

    Please tell the moderator your e-mail provider so we can contact them about unblocking our e-mails.
     
    ASSEMbler, Aug 30, 2014 Report
    #1
  2. A Toubib

    A Toubib Midnight Xbox Crew

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    When I was making my account I remember this being a big issue, it took me a week to finally register for the site. Unfortunately because of it I have 3 unconfirmed accounts as I couldn't get confirmation emails when I was trying to register. On the 4th account I finally got the registration email. It never gets through AOL emails. I got 1 through Yahoo (a couple days late, it went to spam) and the other was Gmail (which again went to spam, but arrived quickly).
     
    Last edited: Aug 31, 2014
    A Toubib, Aug 31, 2014 Report
    #2
  3. ASSEMbler

    ASSEMbler Administrator Staff Member

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    I had to contact hotmail and aol and get them to unblock the domain's email.
     
    ASSEMbler, Aug 31, 2014 Report
    #3
  4. DeChief

    DeChief Rustled.

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    It took me literally a year to make an account here because of that very issue.
     
    DeChief, Sep 2, 2014 Report
    #4
  5. XboxSurgeon

    XboxSurgeon Site Supporter Since 2013

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    Same here unfortunately. I am glad it got sorted out though.
     
    XboxSurgeon, Sep 2, 2014 Report
    #5
  6. Stipo360

    Stipo360 Dead Rising & XDKs

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    yep, same. i think i have 3 failed accounts registered to this site.
     
    Stipo360, Sep 2, 2014 Report
    #6
  7. Jack.

    Jack. RISC Master Race

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    Thanks for that, i couldn't subscribe because of that issue. Now hotmail/outlook works.
     
    Jack., Sep 3, 2014 Report
    #7
  8. ASSEMbler

    ASSEMbler Administrator Staff Member

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    Report any blockages so I can do a postmaster request with the email provider.
     
    ASSEMbler, Sep 3, 2014 Report
    #8
  9. SnesEmulatorSE

    SnesEmulatorSE Member

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    Yea, it actually ended up in my spam folder at first too !
     
    SnesEmulatorSE, Dec 29, 2014 Report
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  10. citrus3000psi

    citrus3000psi Housekeeping, you want towel?

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    What do the original headers look like? Is it an spf problem?
     
    citrus3000psi, Dec 30, 2014 Report
    #10
  11. Syclopse

    Syclopse .

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    it's probably the ASS in Assembler getting caught by filters.
     
    Syclopse, Dec 30, 2014 Report
    #11
  12. retro

    retro Resigned from mod duty 15 March 2018

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    Bahaha, ASSEMbler's ASS is getting caught! New Year's resolution in order, Kev! ;)
     
    retro, Dec 30, 2014 Report
    #12
  13. ASSEMbler

    ASSEMbler Administrator Staff Member

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    More likely we have a mail issue, and need to file an unblock request. I have done with most providers.
     
    ASSEMbler, Dec 30, 2014 Report
    #13
  14. AlexRMC92

    AlexRMC92 Site Supporter 2013

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    One possibility is that the mail server has an incorrect SMTP banner. Other mail servers will try to reverse lookup the server's IP, which correctly resolves to "assemblergames.com", but the SMTP server's banner is advertising "affluentgamer.com". This will cause mail to be identified as spam on almost all major mail providers without asking them to be whitelisted.

    Luckily it's a pretty easy fix, just a quick edit to the main.cf file.

    You can do an SMTP test here to see for yourself

    http://mxtoolbox.com/SuperTool.aspx?action=mx:assemblergames.com&run=toolpage#

    just click the SMTP test link when you get there.
     
    Last edited: Dec 31, 2014
    AlexRMC92, Dec 31, 2014 Report
    #14
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