Hi! I was wondering what your experiences with dragonbox.de (formerly GP2X shop) have been like. I ask because I placed my 1st order with them two days ago: a pre-order for an SD2SNES flash cart. I was shocked yesterday when it was marked as shipped, even more so when one hour later it was listed as delivered. I live in an entirely different country and unless I have missed the advent of an actual Star Trek transporter, this does not seem possible. I contacted the shop but perhaps they are closed on the weekend. I was curious, is this sort of thing typical from them, and if so, how are they in the customer service department? Thanks so much!
I got my SD2SNES from them. It was the last unit in stock, so I cannot say how they handle backorders. It was delivered within 2 days. I think it's best to drop them a line, I can do that in german for you if you like, maybe it's just that there's no english-speaking person who got your mail... (just a thought)
Bought my ED64 from him, shipped nice and fast, no need for any communication so can't personally comment on his customer service. However, I do have a friend who bought a Pandora from his shop, started acting up about a year later, he was happy to get it fixed.
They used to be GP2X shop. I wanted to buy from retrogate, but it hasn't been in stock there for a while and there are no pre-orders listed. SAG is still filling previous orders on this one and does not currently have any pre-orders listed. I would have loved to have purchased my product from either of them but have been checking their sites several times a day for weeks and just got tired. GP2X had a pre-order listed, I went for it.
Good news! The nice folks at DragonBox (formerly GP2X Shop) replied today and let me know that 'delivered' as a status means it has been dropped off at a local mailing facility. Silly language barrier. I order a lot of items here in the US and 'delivered' has always meant it's here =)
PS They claimed to be providing me with tracking info almost two weeks ago and have yet to do so. I will let you know if and when my product arrives.