I flipped over my Dreamcast and noticed that Sega put a reconditioned sticker on the top and a new serial # over the old. Thought it was interesting since it was officially done by Sega Corporation.
That's pretty cool, I wonder how long they supported the console this way, seeing as Nintendo serviced old Famicom consoles until just recently.
Reminds me that I have this old dirty manual from an old game store or something. I don't know if it's the official manual rebranded, I'll scan it if anyone really cares. https://imgur.com/a/9M4KHYn
If I remember correctly Sega honored some console refurbish program until 2007. Ok yeah it was here! I thought I remembered hearing about this before. https://www.gamasutra.com/view/news/104324/Sega_Officially_Ceases_Dreamcast_Support.php Sega officially supported the consoles until 2007 as far as selling and fixing refurbished systems or providing tech support.