Read this particular article all the way through and you'll see that eBay aren't finished pissing about with their utterly pointless 'feedback' system. What eBay really don't seem to grasp is that they have f**ked their own system and each time they tinker, it gets just that little bit more shit. They really do need to go back to the drawing board on so many aspects of their site. Sigh! I doubt they will, so expect it to get even more crap. http://news.bbc.co.uk/1/hi/uk/7689553.stm Incidentally, I don't think the seller has a leg to stand on with his claim. :banghead:
I then read this, doesn't your hear just bleed? [/sarcasm] http://news.bbc.co.uk/2/hi/business/7673486.stm
The sell is a whining tit. One neg feedback on something that he was the fault of? He hasn't got a leg to stand on. I'd bough stuff from Ebay that said "A few light scratches". I received the item and in my option it was totally fucked with big nasty scratches. EBay sellers (NOT ALL) at times are just your modern version of the conman. Yakumo
I'm actually with the seller on this. If the seller is willing to risk this much money and attention, then chances are pretty good that he was at least acting in good faith during the deal. Hell, he did refund the purchase without a problem after all. Ebay, however, is simply doing everything in the most illogical (and potentially illegal) ways.
So you think legal action is correct means of resolving the issue? Fuck that. It's ebay, you get a little negative feedback, who cares.
Apparently this guy does. :lol: Legally, negative feedback could be considered libelous if not true, so suing might be a reasonable remedy. Considering Ebay won't touch posted feedback for any reason (or so they claim), a lawsuit would be the only possibility of returning someone's "good name." Honestly, just because it seems trivial to us, doesn't mean it is to someone else. I'm not saying that I would sue, but none of us know the exact position of the guy filing the lawsuit or how damaging this kind of feedback could be to his business. Wouldn't you be more hesitant to bid on, or buy something from someone with a recent negative "wrong/scratched" item feedback?
You can be sued for negative feedback? Chris Read's a d***. I feel like this in this order :-noooo:OH::evil::banghead::fresh::020::shrug::crying::munkyub::Shit::ayashi::yatta::dammit::bedsex::sexy2::xmas:ong: The girl agitated my bipolar/OCD/aids
That' s not the point. He should have never tried to fob off the customer with shite in the first place. He only refunded straight away to save his own ass but the whole thing has back fired on him. Yakumo
This story was actually on my local news channel as the buyer is fairly local. They interviewed the buyer of the phone, the seller refused to be interviewed. (no surprise) The buyer did nothing wrong, the seller was a d1ck.
My advice would be not to sell wrong/scratched items. It's really a very simple principle. Since he decided to do so anyway the least he could do is graciously accept the legitimate negative feedback. I really can't understand how anyone could support the seller in this, he's being a dick over one piece of bad feedback. I really hope his lawsuit falls flat on its ass, the last thing we need is more of these cases.
From the eBay spokesperson: "Buyers are strongly encouraged to leave honest and fair feedback for a transaction..." What she doesn't say: Sellers are strongly encouraged to leave honest and fair feedback unless the Buyer deserves a bad rating, at which point we throw "honest and fair" out the window and tell the Seller to go fuck himself.
This is just stupid, your not going to say anything positive if a seller sends you the wrong item and a damaged one at that. I sold a nearly new working Motherboard which arrived dead to the buyer and i promptly offered to help the buyer try and fix it and evetually had to RMA it and send him a new one. Had the buyer gave me bad feedback i'd say fine since i did admit it could have been my fault that the motherboard was dead when i was testing before i put it on ebay or after i tested it before sending it to him.
It's because no one EVER supports the sellers and that's why Ebay has gone to hell. Let's be honest, none of us knows the real story and we never will. Everything could be as the buyer said, or everything could be as the seller said, we just don't know. Just because some of us have received crap in an auction doesn't mean that this guy did. In cases like this where the item was refunded amicably, there probably shouldn't even be feedback of the positive/negative variety. The other thing that no one is address is the new feedback rules in which Ebay will ban sellers with less than an arbitrary picked rating. One or two bad feedback scores in a short time period, deserved or not, could result in a selling ban. This could be the ultimate cause for the lawsuit.
It might interest you to note that this seller has had 9 negatives in the last 12 months, so it's not an isolated incident. The BBC actually printed the eBay user name of the seller, which I thought was a bit naughty of them. Here is the comment for the sale in question: "Item was scratched, chipped and not the model advertised" to whit the seller replied: "PUBLICLY STATING HE RECEIVED F700V, PICTURE IS OF F700V. MALICIOUS FALSEHOOD". A little earlier another eBay purchased a phone and left this negative feedback: "recieved phone, not as descripted! phone is blacklisted and can't be used BEWARE" Seller replied: "FRAUDSTER - BEWARE OF THIS BUYER RETURNED A TIN OF SARDINES INSTEAD OF C902" Oh and look, another one: "00 Unhonest ebayer..Wrong description, Sent a faulty phone & no communication 00" and again: "Great price,not suprising tho with the 4 scratches in the middle off the screen" I wouldn't go about defending him too much.
Yeh, here's a link to his feedback / reputation... http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback2&userid=onsalexuk&ftab=AllFeedback