Resolved Have more mods able to Recover accounts

My suggestion is simple, have more mods able to help in the recovery of accounts... Having forgot my password (I changed them all when I split from my wife) I'm now having the most ridiculous time now trying to get my nearly ten year old account back.

I know kev is busy and most probably swamped with mail but this is even more reason to share the responsibility... This issue has severely impacted my activity and interest in the forum and I'd like to get this issue resolved.

So yeah... More mod powers

 

Sorry.. account recovery can only be done by an Admin. That's not going to change (it's impossible with the new forum software - mods have no account powers). Without using the proper recovery process, extra steps would have to be made - very carefully - to verify you are the owner of the account.

I can see that it looks like you didn't use your own e-mail address, sadly. It's an ISP-provided e-mail.

Also, you now seem to be using a private IP range, so it's difficult to verify you. If you have the same ISP as you did on the old account, logging in without trying to mask your IP address would be very helpful. You'd need to PM an admin (Kev or myself) to get your address back... and if you go through me, I'll have to check with Kev anyway. I'm sure you can appreciate, as you've suggested your ex had reason to want to log into your accounts, that we need to proceed with caution.

 

The email address no longer exists... Their are ways to verify who I am your just asking me to remember what I did and said months ago which I'm sure most people would struggle with.

 

Don't you have a tattoo? Sure if you write your username you have now on paper and take a photo like your old avatar might work.

I really have no clue, but I don't see why your ex wife would care about a forum about video games to begin with and sabotage the account.

 

He didn't say that, just that he changed all his password when they split.

I assume he used the same password (or same few) on all sites and just changed them out of sense of keeping her out of his stuff.

But on same token, one could say who would care enough to make a new account and try to get control of his old account.

The photo is a great idea though, assuming the picture is him on the first place.

 

The ex won't help me at all..... So that's a dead end , only proof I have is this

 

Are you fucking kidding me Retro? here's proof I did try to get it back but Kev and his ass backward way of thinking made it impossible.....like I said this community is fucked with a "Leader" like him and stupid sheep mods like you!

 

As much as I can understand you're upset about the whole situation. I can't see the problem of just staying with this account you have now.

1) Legally (for some reason) it's your wife's account as it's under her email I assume. That's quite frustrating as she's in possession of something she probably is just being difficult about. (I've been in a very possessive relationship before) .

2) It's probably best you don't abuse or make this more personal at all - this a forum about video games... I'm not sure if you did this that Kev asked you to do?
http://assemblergames.com/l/threads/have-more-mods-able-to-recover-accounts.59208/#post-856588

 

I did everything Kev asked of me and still got a massive FU back.....the problem is the account has sentimental value attached to it (had it since 2006) and I'd like it back, but the bigger picture is that a community that I was a part of everyday for nearly ten years wouldn't try to help me, that's the biggest most fucked up part.

EDIT: Did you look at the attached images above? he wouldn't even send me the form.

 

From what I read, possibly he didn't as he was advised by his lawyer not to.

This is all above my head though, in legal terms.

But that's how I understand it.

 

I doubt he ever contacted a lawyer if I'm honest.....if he had he would have been told that any and all accounts created on HIS forum are legally speaking HIS property so he could give it me back if he so wished, I've proven it's mine and he just cannot be bothered (in my opinion) to give it back to me.

 

johnace was last seen:

Jun 5, 2015

Johnace's last posts:

Post by: johnace, Jul 28, 2014 in forum: Xbox (Original console)

You managed to not be a part of the community for nearly a year. Whilst I appreciate that may have coincided with more important things and I'm really sorry about the breakup of your marriage, you either continued to sign in for that year but didn't post, or you didn't sign in for a year. Either way, you rememebered your password on 5 June 2015. How is it, then, that you remembered it after a year, but forgot it 2 months later?

Johnace 2.0 Joined:
Aug 6, 2015

You then didn't contact me until January. Kev says you contacted him first and couldn't even remember your wife's e-mail address.

I'm sorry, but if you had REALLY cared about being a member of the community, you wouldn't have used your wife's e-mail address to sign up for an account. Either she's logged in and changed your password, or you've forgotten it. You had an opportunity to change the registered e-mail address, although I appreciate it's probably the last thing you think of at such a time.

You also said that the e-mail address is no longer active. That's not true, as confirmed by BT. Therefore, you COULD ask your ex to reset the password in theory. If you speak to her the way you do me, I'm not surprised she doesn't want to help. It's disgusting behaviour.

 

Could we split this conversation out into a different thread please? I'd like to go back to the yelling at retro for bad security advice

 

Fact is end of the day Assembler is correct with his statements. If your wife signed up for the account it's legally her account.

I had an issue like this around 2 years ago where my ex claims I stole her skype account with my bank info and email attached. I told her because it was in my name/bank info/email it was legally mine. Skype would have ruled the same.

Also, if it was super important you would have asked for it back sooner. Yeah I get it was a rough time but you made a new account within 3 months of the old going dead so how do we really know it was yours? Why did you wait so long? Maybe if you'd asked sooner Assembler could have done ip checks etc.

There's also so much leaked data recently you could pretend to be all sorts of people in important areas. Assembler's statement covers him from any come back. It's more simple to just allow a new account in this case.

Also did you ever take a step back and think Assembler was trolling/playing around with you? There's no need to be rude like that.

If I was Assembler I would have ignored your reply's for how you've commented here.

Should just be glad he allowed you to have a new account lol.

 

Moved posts from unrelated thread yesterday over here to keep that thread on topic.