How to fix the HDMI or the Red Line issue on PS4

Discussion in 'PlayStation 4 Development (4,Pro)' started by VIRACY, Nov 16, 2013.

  1. VIRACY

    VIRACY Spirited Member

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    Recently Sony was able to verify the issue by one or two of the consoles[​IMG] sent in for repair. The issue is actually not a failure of the HDMI port but a piece of metal that is supposed to be fleshed with the console sticking up. Plugging in the HDMI cable resulted in it being cut and thus no output image. The solution is as easy as this; simply push the metal piece down so that it is out of the way and it will work as normal! There is no faulty ports as far as Sony can tell. As a safety precaution when you get a PS4 make sure to check the HDMI port before you plug the cable in! It seems the faulty metal piece is the majority if not all of the HDMI port issues.

    Another issue that seems to be coming in from a small amount of users is that some PS4s are getting flashing Red Lines. Do not get scared if you happen to see this as it is NOT a console failure but means that for some reason it is not well ventilated or getting overly hot. It’s a safety measure to keep your PS4 safe. Simply let it cool and it will be back to normal. It's not a Red Line of Death unless it's solid, and you can't keep playing the PS4 if the red line is blinking, so you'd have to have it in an oven for it to stay on a solid red line.

    There is still a possibility of other issues that could happen within that %.4 or less margin. If for any reason you do have an issue that persists make sure to contact Sony right away for support and to get a new console[​IMG] if applicable.
    It’s a huge sigh of relief that this isn’t something major and is a quick fix. It seems like hopefully the PS4 will have a smooth launch besides this small HDMI fluke. With it well into launch day there hasn’t been any uproar or reports of other issues other than PSN being up and down due to high volume. Sony said they are working fast to get everything back up and running (which seems to be the case right now) and they are actively working on the PS4 OS to clean it up and smash any performance and bug issues.
     
    james2452 likes this.
  2. Bad_Ad84

    Bad_Ad84 The Tick

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    [​IMG]
     
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  3. master991

    master991 Enthusiastic Member

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    Not a failure? LOL.
    And what we should call this? Feature?
     
  4. kingkat

    kingkat Robust Member

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    Well. RROD + YLOD all over again, just on a much smaller scale.
     
  5. synrgy87

    synrgy87 Well Known Member

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    this is a failure but not a specific hardware failure just poor quality testing and manufacturing process, most likely due to them rushing production to get the consoles out. not really RROD or YLOD level stuff here.

    I'm not a fanboy and wont be getting any "new gen" console for a few years yet.
     
  6. bart_simpson

    bart_simpson Dauntless Member

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    Anyway if faulty send it back to them.
    I will hold out on the new consoles i will stay with the japan Nintendo wii u for now.
    and i am not a fanboy as i am a sega fan boy.
     
  7. Bad_Ad84

    Bad_Ad84 The Tick

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    Fan boy comment is obviously referring to him claiming this isn't a fault and the launch has gone smoothly. Not that he owns a playstation
     
  8. King-Ossy

    King-Ossy Member

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    Can someone tell me where I can buy it?
     
  9. Evotistical

    Evotistical Robust Member

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    Your not thinking forth demensionally. Its not a question of where, its a question of when...if you preordered, or saved extra money to give to entrepreneurs you might have had it now. Or you might have it in the future if you wait in line, get an extremely lucky chance at finding one on the web at price, or wait until after the holiday season. your choice!
     
    Last edited: Nov 23, 2013
  10. Cyantist

    Cyantist Site Supporter 2012,2013,2014,2015

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    If it's in your country yet, (I'm presuming you're in the US,) ring up places like Target, Toys R Us, Gamestop etc to see if they have them in stock, then drive out and pick them up, the good thing about this is that you can drive longer distances without the threat of wasting fuel and time.
     
  11. synrgy87

    synrgy87 Well Known Member

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    what you need to do is travel back in time to 1965 and make sure your parents meet and have their first kiss at the enchantment under the sea dance.

    but of course to do this you need 4 things:

    1. A Delorean
    2. A Flux Capacitor
    3. Plutonium
    4. A Safe stretch of flat land in order to reach 88 miles per hour.

    After the day is saved and you still exist in 1985, go to the store and buy a NES, this will lead you on your path to getting a PS4 in 2013.
     
    Last edited: Nov 25, 2013
  12. VIRACY

    VIRACY Spirited Member

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    I just shared it from someone else. I was just trying to spread the word to say you don't need to freak and call Sony. But I certainly didn't feel like I needed to retype it. Idk if the dude is a fanboy or not.
     
  13. King-Ossy

    King-Ossy Member

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    Nope I want a development ps4 not the normal one.
     
  14. mairsil

    mairsil Officer at Arms

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    Good luck with that.
     
  15. HEX1GON

    HEX1GON FREEZE! Scumbag

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    Call Sony, and they'll be more than overly happy to send you one, free of charge.
     
  16. LukeLexeme

    LukeLexeme <B>Site Supporter 2013</B>

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    lol
     
  17. TauntButon

    TauntButon Member

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    I have actually started getting another issue with my PS4. It will randomly lose video and the center light will go white. I have to hard reset it to come back multiple times. First time I get no video/some scrambled garbage, second time I get video with no sound, and then third or later I get picture and sound. Sometimes I will also get letterboxed video with big black bars on the top and bottom of the screen. This started happening with Firmware 2.02 but I don't know if that's the big problem. Anyone else have this?
     
  18. Xeauron

    Xeauron Intrepid Member

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    How the f*k do these companies think they can crush modern gaming hardware into a tiny box and not have it melt is beyond me.

    Equally surprising is how consumers never seem to consider this and are surprised when it happens.
     
    Last edited: Nov 14, 2014
  19. Syclopse

    Syclopse .

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    First thing I would do is try a different HDMI cable and plug it into a different HDMI port on your TV, seeing all video and audio passes through it.
     
  20. TauntButon

    TauntButon Member

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    I have moved around HDMI ports with no success. I should try different HDMI cable next.
     
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