My xbox 360 update: no longer plays dvds.

*laughs*

The 360 doesn't have anywhere near a 33% failure rate.

And if there is an issue, it's still covered under warranty. Just send it in. Doesn't cost a thing.

-hl718

 

Half an hour on the phone at most and that's assuming you get stuck during a super busy time. More like 10 minutes. Hell, you can do it while you're cooking dinner.

-hl718

 

Phone support might not lead him anywhere. But if you have the receipt, Assembler, then just send it back and you'll have to be without a 360 for about 3 weeks, at least. I'm not too sure how long it would take depending on how you and they ship the item.

 

Microsoft's phone support will issue an RMA if you're getting ring of death.

Microsoft also pays for next day shipping both ways.

Why would you even bother mailing it back to a retailer?

And if it's broken, does it really matter if you're without a console for a week? If it was sitting there you wouldn't be doing anything with it if it were broken.

-hl718

 

I stand corrected.

 

Yup, that's what I'm saying. The tech guy has no clue what's going on with them, and if it's something that can't be fixed by flashing the hardware or changing/resetting settings, then he has to send them back to Microsoft.

Point is you shouldn't have to go through all that trouble, becasue when I buy something that costs $500 I expect the damn thing to work. Perfectly. For years. If it doesn't then I feel ripped off.