Problem with web browsers

Discussion in 'Off Topic Discussion' started by Yakumo, Feb 22, 2017.

  1. Yakumo

    Yakumo Pillar of the Community *****

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    For about a week now Ive had a problem with both FireFox and Chrome. They load certain web pages slowly and neither will open the google app menu on the main google search page.

    Any ideas?
    [​IMG]

    OS is Windows 10
     
  2. retro

    retro Resigned from mod duty 15 March 2018

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    Clear cache
    Clear cookies
    Disable add-ons
    Disable anti-virus / firewall

    Any better?

    Try running ccleaner. If the above don't work, run Malwarebytes Anti Malware. Oh, and check for nasties with HijackThis, posting the log at hijackthis.de (will compare to their db and explain everything)
     
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  3. HEX1GON

    HEX1GON FREEZE! Scumbag

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    Have you uninstalled and reinstalled your browsers?
     
  4. DeChief

    DeChief Rustled.

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    Have you turned it off and on again?
     
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  5. Syclopse

    Syclopse .

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    Are you running an insiders build of W10? There was a bug with connecting to some sites but has been fixed with later builds. Try a different browser and if it still does it perhaps it's a dns hijack/malware.
     
  6. Yakumo

    Yakumo Pillar of the Community *****

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    All great ideas and suggestions but I've done most of that which is why I'm baffled. It started after installing a Nvidia GeForce TXi7 in to the machine.

    I've cleared the cache, cookies, Disable address in both Chrome and Firefox
    With no change.

    Disable anti-virus / firewall - didn't do this but cat see that changing anything as they haven't been touched.

    Ran spybot to search for nasties and even a virus scan however all came up clean and didn't change anything.

    I'm not running any insider program either so that rules out that potential issue.

    I'll give hijackthis.de a look to see if something is hiding.
     
  7. retro

    retro Resigned from mod duty 15 March 2018

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    What extensions do you have? Any ad blocking? They can cause issues with Google pop-up settings sometimes
     
  8. Yakumo

    Yakumo Pillar of the Community *****

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    no, nothing. I've added nothing to the PC except the graphics card. No add blockers or anything. It's really strange and effect both Firefox and Chrome.
     
  9. Topsnek

    Topsnek Snack Eater

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    Try a different gpu and see if the problem persists?
     
  10. HEX1GON

    HEX1GON FREEZE! Scumbag

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    What about Edge or IE?
     
  11. mairsil

    mairsil Officer at Arms

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    Also consider disabling hardware/GPU acceleration within the browser.
     
  12. Syclopse

    Syclopse .

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    Safe mode with networking, does it still happen?
     
  13. Yakumo

    Yakumo Pillar of the Community *****

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    Problem fixed.
    Even though I'd done a full virus scan and used spybot to check for malware I decided to give Malwarebytes Anti Malware a go as Retro recommended. It found over 200 entries!! Once all were cleaned out everything worked as it should.

    I guess it was just a coincidence that I had installed my graphics card the same day the PC became infected. So glad that's solved now.
    Thanks to all who offered help.
     
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  14. retro

    retro Resigned from mod duty 15 March 2018

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    Maybe your graphics card infected it ;) lol
     
  15. Syclopse

    Syclopse .

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    Malwarebytes 3.0 is worth purchasing.
     
  16. SpooferJahk

    SpooferJahk *Insert title here*

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    Aye the dreaded results from Malwarebytes, you can thank the fun of adware for that. :p
     
  17. HEX1GON

    HEX1GON FREEZE! Scumbag

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    Spybot is very old.. Would explain your missed scans.

    Also I'd recommend having a script blocker and adblocker. Sometimes when you're just searching google images you can get malware. Script blocker will stop anything you haven't been on before.

    If you use a free antivirus, stick to avast.
     
  18. retro

    retro Resigned from mod duty 15 March 2018

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    Yarrr! ;)
     
  19. Johnny

    Johnny Gran Turismo Freak and Site Supporter 2013,2015

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  20. americandad

    americandad Familiar Face

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    Huh. Glad you figured it out.

    A tad amazed that people still manage to get spyware/adware in 2017. Last time I had any of that was about ten years ago.. :p
     
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