The other day I put in a best offer on an item that was for sale for $40 or best offer, with free shipping. My offer was for $30. A little while later, I get the notification that my offer was accepted for $30 and it is time for me to pay. When I go to pay, I see that although the price for the item is listed as $30, the only shipping option available is $3 for standard shipping. Thinking I might have misremembered the free shipping aspect, I check the completed listing, which still says "free shipping" for the shipping option and quotes me free shipping if I put in my zip code. At no point in my best offer did I change the terms of the shipping, and assuming the seller did, it did not come back as a counteroffer, rather it came back as "your offer of $30 was accepted, pay now." Was this some kind of glitch? Or does best offer work this way, where the seller can accept your suggested price but change the shipping without it showing up as a counteroffer? If the latter, I can see how this could be misleading for some people who don't look closely at the itemization of expenses during the checkout process and might think they are getting exactly their best offer, when instead their offer isn't as material as it would be due to a seller upping the shipping cost.
No, I sell on ebay, and even if I accept the offer, I still need to eat the shipping if I offered it for free. And there's no option to charge a different shipping price on best offer either
Same here. Because of how shitty eBay buyers can be, I pretty much always put free shipping on my listings and have the actual shipping cost built-in to the price. This prevents people from paying before I've sent an invoice with the correct shipping amount if they're in a SAL+tracking exclusion zone like Australia.
Its because they did not set their shipping policy properly. Send them a message and they can correct it.
It's because of the invoice system they added to sellers page. I actually had it happen the other day. I sold something by accepting an offer, and then ebay made me create an invoice. In the invoice I could add a sales tax and shipping. Which was odd, because clearly the offer I accepted said "free shipping" on it. It might be a bug. I didn't add anything, but yea, it's kind of crappy on ebays part that you can do that AFTER an offer has been accepted, what if they put $10 as shipping, the seller could completely toy with you. I get that they want to be fair to seller on pricing, but they need to add the shipping part on the Offer page not the Invoice page.
Its always best to never pay right after you win something. You should always ask the seller for a invoice.
