This may sound stupid, but where can I go to have a Turbo Duo and/or a Sega CDX repaired? I know it would be probably best to go on eBay and get replacements, but I've had these for a long time; they're like heirlooms to me (especially the CDX; the folks still stick it up my ass for wanting one for X-Mas when I was a little gamer) I already tried Sega Parts, but they say that don't repair CDXs or Sega CDs (even though they have it on their damn site still!) Anyways, does anyone have any suggestions from personal experience? Thanks
What about Dreamcast and PSX consoles (Or hell why not GameCube consoles)? Were can you repair those consoles at?
I believe there is a thread some where about those parts, and if I recall correctly we even now have a repairman of old videogame consoles among us now.
The typical failure of the Duo is the sound output, which is due to the bad electrolytic capacitors. Replacing those components, like dropping in a new laser and lens, is relatively trivial and any monkey with a soldering iron can do it. Like our forum overlord says, the CDX is much trickier. There are a number of things that could go wrong with it, but luckily the CD lens is a standard component. It's a Sanyo SF-C93, which is the same model you find in the Goldstar 3DO unit. It's not common, but there are sources for replacement parts out there. The part that stinks about doing any CDX repair is that there are two boards inside. Rather than re-engineer the thing to live on one printed circuit, Sega just downsized both the Megadrive and CD boards and slapped them one on top of another inside the CDX. If there had been another hardware revision, they might have gotten past that. If you elect to open this thing up, be very careful that you remember the order things are stacked in. I know the original question was about repair services, but I believe strongly that most repair can be done by most gamers. Good luck getting the CDX fixed
For CDX, or some other sega systems, you can use this site: http://www.leftcoastgames.com/console_repair.php?osCsid=c8d7b8d3ab7c6b21f011c6c90c5f4d8e They're linked to from sega.com's support pages, so I guess they're safe to deal with.
<plug> If you're in the UK, I run a console repair business, and I'm more than happy to take a look at any systems. For retro lasers - I currently only have stock for Dreamcast and PS1, but should have stock of Saturn, SegaCD and Turbos within 3-4 weeks. As for board faults etc.. I've been in this game since 2002, so for any older boards that I don't know my way around 100% - I can draft in my predecessor who ran the business from the late eighties, and knows most sytems like the back of his hand. </plug>