Which Computer Company has the best Customer Service

Discussion in 'Off Topic Discussion' started by Nitrosoxide, May 16, 2009.

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  1. forever gaming

    forever gaming Rising Member

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    what do you mean by outsourced? i notice everytime i have called, the rep sounded middle eastern / indian?
     
    forever gaming, May 20, 2009 Report
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  2. GaijinPunch

    GaijinPunch Lemon Party Organizer and Promoter

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    What do you mean "what do you mean"?
    this is what I mean.
     
    Last edited: May 20, 2009
    GaijinPunch, May 20, 2009 Report
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  3. graciano1337

    graciano1337 Milk Bar

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    graciano1337, May 20, 2009 Report
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  4. randyrandall

    randyrandall Guest

    HP were dreadful for me.

    My audio kept 'skipping'. They told me after 3 'repairs' (DVDRW was dodgy.. something else I forget..)The audio continued to skip. Bearing in mind that this is from MP3s and files tored on the hard drive, nothing to do with the DVDRW I could have new model- 5 later, it still skipped, no new model, they just shrugged me off.

    Managed to get an exchange for a Toshiba through a fantastic woman at the retailer.
     
    randyrandall, May 21, 2009 Report
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  5. ASSEMbler

    ASSEMbler Administrator Staff Member

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    IBM. I had a server, no proof of ownership, just the dead drive in warranty.
    Sent me a new drive next day air, swapped it out in a flash.

    Anything business is great.
     
    ASSEMbler, May 21, 2009 Report
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  6. Taemos

    Taemos Officer at Arms

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    This is pretty much it.
     
    Taemos, May 22, 2009 Report
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  7. sephiap

    sephiap Spirited Member

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    Same thing here, ish. I had a T42 - even OOW they replaced my HDD, gave me a new power brick and sent out set of Recovery CDs and actually got back to me when they said they would (this is awesome, I sure anyone who's heard "when can I call you back..?" knows it's basically 'GTFO')

    And Apple, since the days of my G4 PowerMac through to my MBP - always courteous, quick and friendly, defo rank very high on the scale :thumbsup:
     
    sephiap, May 23, 2009 Report
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