URGENT : IF YOU HAVE BOUGHT FROM ME

Looks like Serantes parcel is HIS parcel, so that simplifies things somewhat.

 

Schwatter's parcel has turned up back here. It'll be sorted out on Monday.

 

Parris,

Us members will be able to bare this but only with the the vi@gra's package on time. :love:

 

Schwatter's parcel is due to be picked up tomorrow.
V_Rs is in Germany, but DHL are arranging collection f& redelivery
Serante's parcel has arrived safely

This is Schwatter's parcel as it arrived back with me. Don't worry, I opened it and checked it over. The only thing ripped or damaged was the actual parcel paper (looks worse than it was as this was opened in Ireland and immediately handed back to DHL who taped it up as you see in image). Box will be repackaged today prior to shipping to Germany.

Image removed after Schwatter confirmed seeing it.

I can only apologise to Schwatter for the long, long wait, but hopefully he can see from this image that I was indeed telling the truth about DHLs mess!
;-)

 

What's funny is that there's FRAGILE tape all over it, and it still was treated very badly.

I see you used a lot of bubblewrap. I do the same thing, can't trust the mail service.

Glad everything is safe and without damage.

 

Fragile tape screams "use me as a football".

 

hah parris. I see
About the parcel for V_R, will i get some card with details from DHL?
Because i'm always the whole day away from 8 in the morning till 6.

 

Hi, I'll establish what the situation is tomorrow. I thought they'd already picked up from you actually :-(

 

humm is this goin to turn out as a never ending storry???

 

I have just established the Mr Hard's parcel may also be affected by this. Awaiting confirmation on Monday as DHL claim to have delivered item and Mr Hard hasn't received it.

Thomas, I appreciate your concern and understand totally that this is frustrating. I'm doing all that I can at this end to speed things up, but I am dealing with several different countries, some people have failed to email me and let me know whether they've received items or not, DHL are being less than helpful as they are blaming it on the Parcel2Go.com agent, whilst Parcel2Go.com are blaming it on DHL.

Meanwhile everyone is caught up wondering why it is taking so long. Your parcel is safe and sound... in the wrong country, but safe.

Can I ask that Schwatter sends an image and posts it here as proof it exists and is in Germany please.

Schwatter has ANYONE from DHL contacted you yet as I keep being told that they are "looking into it".

Ultimately if this all goes pear shaped, I will accept the £2000 hit and refund everyone. I would rather not do so as the items are really DHL's responsibility, but hey!

I can't really help any more than I currently am, it's been the most frustrating incident in 10 years of buying and selling. From now on I am using Interparcel and dropping Parcel2go.com

Hang in there folks!

 

I think we all know that Parris is doing everything he can to sort things out. I wasn't his fault and he's doing everything to speed things up, but he doesn't work at DHL.

Parris is a well known and trusted AG member, so don't worry.

 

Thanks! Yeah, I really don't know what else I can do other than try and keep pushing DHL. The problems are all made 10 times worse because of their recent increase in work volume with Royal Mail having been on strike for a couple of weeks.

 

Hey, no one contacted me till yet. As i said, i'm the whole day at work so this stupid guys from DHL shall write some notice or so. The easiest is that i get some number or so for the packet and i drive to DHL-Shop.

I'll take some photo the next hour.

edit:

So here it is. I opened it just once, to check the content for Parris. I could see the beta live kit with V_R's name
written on the cellotape. I closed it after with transparent cellotape, so that i don't cover anything from
the shippingdetails!

Image removed after fake ckeck.

 

Thanks for the photo. I am chasing this one up tomorrow as I don't want you to have to do the running around.

Clearly labeled with an address printed off the Parcel2Go site - how can they get Austria and Germany mixed up?

 

Parris, I'm sure of your honesty, you're one of the most respected members of the forum.
But I'm asking: Why haven't I received any package? I should get someone else, but instead I have not received none.
I hope it solves all the best way.

 

Some people have received more than one, one is missing completely and you haven't received anything. It's a bizarre scramble of DHL weirdness.

Let me grab the 'phone tomorrow and see whether I can get further information on your parcel.

 

no prob. Take your time

 

Molti, molti ringraziamenti! Sto provando il mio meglio per correggere questo errore.

 

:thumbsup:

 

Latest news:

Thomas, your parcel is with Stephan and DHL are arranging collection. It will have to be organised to suit Stephan, so I cannot confirm the day / time it will be uplifted.

Stephan, can you please PM me once DHL contact you. If they have not called you within 3 days, urgently contact me and I shall chase them again. We are kind of at the mercy of these courier companies!

Stephan I have rewrapped your parcel after testing it and checking it over. No damage. DHL are arranging collection, hopefully tomorrow, but at latest Thursday. I shall PM you the tracking details.

Mr. Hard. Your parcel has been traced, is safely on it's way back to me. They are delivering it here tomorrow. I shall check it over and if possible get DHL to take it immediately for redelivery.

Serantes has his parcel. Can you keep an eye open for a missing parcel please as it was suggested that it would be going to Spain.

Thanks.

Once the 3 parcels are on their way again, I am going to have a long lie in a darkened room.

A thousand pardons and a million thank yous for your patience during the last few weeks. What a cock up!